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matrix-docker-ansible-deploy/docs/updating-users-passwords.md

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# Updating users passwords
## Option 1
Use the Synapse User Admin API as described here: https://github.com/matrix-org/synapse/blob/master/docs/admin_api/user_admin_api.rst#reset-password
This requires an access token from a server admin account. If you didn't make your account a server admin when you created it, you can use the `/usr/local/bin/matrix-make-user-admin` script as described in [registering-users.md](registering-users.md).
## Option 2 (if you are using the default matrix-postgres container):
You can reset a user's password via the Ansible playbook (make sure to edit the `<your-username>` and `<your-password>` part below):
ansible-playbook -i inventory/hosts setup.yml --extra-vars='username=<your-username> password=<your-password>' --tags=update-user-password
**Note**: `<your-username>` is just a plain username (like `john`), not your full `@<username>:<your-domain>` identifier.
**You can then log in with that user** via the riot-web service that this playbook has created for you at a URL like this: `https://riot.<domain>/`.
## Option 3 (if you are using an external Postgres server):
You can manually generate the password hash by using the command-line after **SSH**-ing to your server (requires that [all services have been started](installing.md#starting-the-services)):
docker exec -it matrix-synapse /usr/local/bin/hash_password -c /data/homeserver.yaml
and then connecting to the postgres server and executing:
UPDATE users SET password_hash = '<password-hash>' WHERE name = '@someone:server.com'
where `<password-hash>` is the hash returned by the docker command above.